I'm back in a limited capacity as school has gone back and...I'm back at work and have access to the internet for about 30min-1 hour a day.
The problem I'm having with my telco is that I recently moved house and I moved around the corner. I'm still in the same telephone exchange area and we were able to move our landline number but I was told that there was no adsl capacity in the 'new area'. I had adsl to the door and wireless in the home.
I was then given two options - go back to dial-up internet or sign-up for a new plan (twice the cost, and half the download capacity) using the telco's 3rd Gen mobile telephone wireless service. I thought it was unconscionable conduct and launched a complaint via our telecommunications industry ombudsman. The complaint is five working days into the ten-working day limit a complaint must be responded to under the legislation.
Normally I would probably just grin and bear it, but considering that our landline, all our cell phones (3 or 4 at last count) plus internet go through the same provider, and given their recent behaviour of problem resolution by sign-up to more expensive plans, I decided to take them on with regards to this issue.
So that is where it is at. I hope you are all well and happy and not gass-bagging too much on DW - however wonderful it is - and that you are spending some time actually engaging with practice.
I've got 35 messages in my intray so I better scuttle off and read them!
“No lists of things to be done. The day providential to itself. The hour. There is no later. This is later. All things of grace and beauty such that one holds them to one's heart have a common provenance in pain. Their birth in grief and ashes.”
- Cormac McCarthy, The Road
Learn this from the waters:
in mountain clefts and chasms,
loud gush the streamlets,
but great rivers flow silently.
- Sutta Nipata 3.725Compassionate Hands Foundation
(Buddhist aid in Myanmar) • Buddhist Global Relief
e: [email protected]