Dhamma Wheel complaints procedure

Includes our Terms Of Service (please read first)

Dhamma Wheel complaints procedure

Postby retrofuturist » Sat Nov 19, 2011 12:54 am

Greetings,

If you have a complaint about a post that's been made...

Use the Report Post function (exclamation mark in a triangle) and we will attend to your report as quickly as practicable, given our available staff. Please do not publicly quote and object to the content of a post, because this then embeds it within the flow of conversation and it becomes difficult for moderators to extract the offending material without disrupting the thread. Public complaints, regardless of how legitimate, tend to take threads off-topic and have a tendency to become a sideshow unto themselves. If you're not satisfied with the way we deal with your complaint, proceed to the next step.

If you have a complaint about an act of moderation...

Attempt to resolve the issue with the moderator in question first (if known, and if online) via PM, and if that is unsuccessful, please raise the issue with an adminstrator via PM. If your complaint is against an administrator, tell the other administrator. Complaints will be investigated by an administrator using the Terms Of Service as a framework. The words and actions of all members (including moderators and administrators) will be assessed with respect to the Terms Of Service and you will be notified of the outcome of your complaint via PM or e-mail. As with public complaints about posts, please do not publicly complain about moderation, as that is disruptive to the forum and is not the appropriate method for resolving such disputes.

If you're still unhappy about the outcome, after all that...

If after all that, you're still dissatisfied, contact site owner, David N. Snyder via PM. He owns this site and therefore he has the final word.

Metta,
Retro. :)

Version 1.0 - 18 July 2009

Related topic: Terms Of Service
http://www.dhammawheel.com/viewtopic.php?f=8&t=2


Last bumped by retrofuturist on Sat Nov 19, 2011 12:54 am.
If you have asked me of the origination of unease, then I shall explain it to you in accordance with my understanding:
Whatever various forms of unease there are in the world, They originate founded in encumbering accumulation. (Pārāyanavagga)


Exalted in mind, just open and clearly aware, the recluse trained in the ways of the sages:
One who is such, calmed and ever mindful, He has no sorrows! -- Udana IV, 7


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